About The CSArts-SGV Box Office Top

Join us for great moments this performance season!
 

Every year, the students, faculty, and guest artists at California School of the Arts - San Gabriel Valley (CSArts-SGV) present many concerts, recitals, staged performances, and exhibits, providing our students with exceptional opportunities to participate in professional-level presentations.
 

These performances entertain and inspire our community, enriching the already vibrant and cultural landscape. The variety is dazzling and includes dance, drama, opera, musical theatre, film, chamber music, jazz, orchestra, visual arts, and more. 
 

We invite you to experience, celebrate, and support the talent that abounds at our school. We look forward to seeing you in the coming year as we share with you the daily wonders that take place here at CSArts-SGV!
 



BOX OFFICE SERVICES Top 
PHONE: 866-710-8942
EMAIL: patronsupport@vendini.com
Monday through Friday from 6:00 a.m. to 6:00 p.m. PST, closed on weekends and all national/school holidays.
 

Vendini.com, under contract by CSArts-SGV, is responsible for all general customer service and CSArts-SGV Box Office related service items. Their Patron Services team answers phone calls and emails and includes the following direct support:
 

  • The processing of all phone orders.

  • The answering of questions related to all online or phone purchases.

  • Requests for seat exchanges, ticket price upgrades/downgrades.

  • Assistance with print-at-home tickets.

  • Fulfillment and shipping of all mail-to-home hard ticket requests.

  • Ticket donation requests.
     


TICKETING INFORMATION   top

 

  • ONLINE SALES: Tickets go on sale online approximately 30 days prior to the performance. The online CSArts-SGV Box Office accepts all major credit cards. Tickets for most CSArts-SGV productions may be purchased through the Box Office, which offers convenient online ordering and where available seat selections. ADA/Companion accessible seating is also available online.
     

  • DOOR SALES: The online CSArts-SGV Box Office closes two (2) hours prior to a performance. If available, tickets may be purchased at the performance venue one (1) hour prior to start time for an additional surcharge of $2.00/$5.00 per ticket over the listed online price. For ticket sales at the venue, we accept cash, checks, and all major credit cards.
     

  • ONLINE ORDERS: For all purchases made online, a Print-At-Home ticket will be emailed upon purchase. Print-At-Home tickets may be printed directly after making your purchase, or by accessing your purchase acknowledgment email. Tickets purchased online purchased, 7-days prior to performance date, may be mailed home via USPS first-class shipping for an additional $4.00 per order.
     

  • PHONE ORDERS: Ticket orders may be placed by calling the CSArts-SGV Box Office Service Center at 866-710-8942, Monday through Friday from 6:00 a.m. to 6:00 p.m. PST. The service center is closed on weekends and all national/school holidays.

    All phone orders are subject to a $4.00 per order service fee. Print-At-Home tickets will be emailed upon purchase at no additional cost, or Print-At-Home tickets may be printed by accessing your purchase acknowledgment email.  Tickets purchased 7-days prior to performance date may be mailed home via USPS first-class shipping for an additional $2.00 per order.
     

  • WILL CALL: Sorry, no "Will Call" is available, which means no waiting in line!  However, smaller shows may have a "Will Call Check-Off List" which do not require printed tickets.
     

  • PRINTING TICKETS: If you have a problem with your Print-At-Home ticket, or you need to have your order confirmation resent, please call CSArts-SGV Box Office Services at 866-710-8942, Monday through Friday from 6:00 a.m. to 6:00 p.m. PST, or on the night of the performance, visit the CSArts-SGV Box Office at the venue, which opens one (1) hour prior to show time.
     

  • SCANNING OF TICKETS: All tickets contain a unique one-time scannable barcode. Tickets are scanned for admission/entrance into most performances/events, and barcodes are disabled once scanned.  Duplication of tickets for the purpose of duplicate entry is prohibited and may result a temporary/permanent suspension of Box Office purchase privileges.
     

  • BROKEN SEATS: For reserve seating events, if a sold seat becomes unavailable for any reason we will make every attempt to relocate the entire party to a comparable seat/section.  Re-seat selection is at the sole discretion of CSArts-SGV Management/Staff or the House Manager and no refunds will be issued.
     

  • ADA ACCESSIBLE SEATING: Wheelchair and companion seating is available in most venues. For reserved seating venues, patrons who purchase companion seating without an adjacent wheelchair seat may be relocated to accommodate ADA access. Re-seat selection is at the sole discretion of CSArts-SGV Management/Staff or the House Manager and no refunds will be issued.

    When selecting reserved seating, companion seats are idenified with a green circle with a "C", and wheelchair seating areas are idenified with a blue circle and icon:


     

 


 

 

BOX OFFICE POLICIES Top

 

  • ALL SALES ARE FINAL: Regrettably, the CSArts-SGV Box Office is unable to issue refunds. However, seat exchanges, ticket price upgrades/downgrades can be obtained by calling CSArts-SGV Box Office Service Center at 866-710-8942. All change order transactions are subject to a $4.00 pre-order service fee.
     

  • TICKET DONATIONS: Purchased tickets may be donated. Please contact CSArts-SGV Box Office Services at 866-710-8942 for more information. Unused tickets may also be donated the night of the performance, visit the Box Office at the venue, which opens one (1) hour prior to show time.
     

  • LATECOMERS POLICY:  As a courtesy to other patrons and to the performers, latecomers and those who exit the theatre during the performance will be admitted into the auditorium at an appropriate interval and assigned available seating as determined by the House Manager.
     

  • Cameras, video/audio recording devices, food, and beverages are not allowed inside the performance venues. This policy is strictly enforced by the House Manager and Ushers.
     

  • For additional information, please contact CSArts-SGV Box Office Service Center at 866-710-8942 or via email patronsupport@vendini.com Monday through Friday between 6:00 a.m. and 6:00 p.m. PST. CSArts-SGV Box Office Services is closed on weekends and all national/school holidays.